# MatrisAI > A platform for running online stores. A merchant gets products, payments, > shipping, VAT and their own domain on the first day, with no servers to > keep alive and no plugin stack to assemble. Agencies use the same platform > to build and run stores for their clients under their own brand. MatrisAI, LLC. 2261 Market Street STE 85635, San Francisco, CA 94114, United States. Website: https://matris.ai Support: support@matris.ai ## Who it is for There are two customers and they buy different things. ### A merchant selling directly Someone who sells their own products. They open one store, run it themselves, and pay us a monthly subscription plus a share of the card payments they take. They sign in at the store admin and never see a portfolio dashboard, because they have one store. ### An agency or reseller A studio that builds and runs stores for other businesses. They hold a portfolio, manage every client project from one dashboard, and their clients sign in on the agency's own domain under the agency's brand - MatrisAI is not named anywhere the end client can see. An agency may also connect its own payment platform account and take a commission on every card payment its stores process, on top of whatever it bills the client. Which surface a person sees is decided by which of these they are, not by a setting they have to find. ## What a store includes - Products, variants, collections and inventory across multiple locations - Orders, refunds, returns and fulfilment, with per-parcel tracking - Cash on delivery as a first-class payment method, not an afterthought - Card payments through the merchant's own Stripe account - VAT charged at the CUSTOMER's country rate and frozen on the order, so an invoice reprinted a year later shows what was actually paid. 28 jurisdictions across the EU, the United Kingdom, Northern Ireland and Australia - Selling in several countries at once: a market per country with its own currency, language and pricing - Marketplace channels: eMAG and Trendyol, selling from the same stock pool as the storefront, with inventory synced both ways - A visual theme editor, with no theme code to write - Marketing automations: abandoned cart and checkout recovery, welcome series, win-backs and post-purchase follow-ups - Transactional email, analytics, and a domain registrar with more than 390 extensions - Every store runs as its own isolated service with its own database, served from more than 330 locations ## Pricing for a merchant selling directly Unlimited products and unlimited orders on every plan. The differentiator is the share of card payments; cash on delivery is never charged a percentage. Introductory offer: EUR 1/month for the first 3 months, after a 3-day free trial. - Starter: EUR 10/month. Commission 1% of card payments when payments run through MatrisAI, or 0.5% of every paid order (card, cash on delivery, transfer) when the merchant uses their own payment processor. One store, 10,000 emails per month, everything else unlimited. Cheapest for monthly card volume EUR 0 to 3,333.333. - Growth: EUR 20/month. Commission 0.7% of card payments when payments run through MatrisAI, or 0.45% of every paid order (card, cash on delivery, transfer) when the merchant uses their own payment processor. One store, 10,000 emails per month, everything else unlimited. Cheapest for monthly card volume EUR 3,333.333 to 14,500. - Scale: EUR 49/month. Commission 0.5% of card payments when payments run through MatrisAI, or 0.4% of every paid order (card, cash on delivery, transfer) when the merchant uses their own payment processor. One store, 10,000 emails per month, everything else unlimited. Cheapest for monthly card volume EUR 14,500 to 40,000. - Pro: EUR 129/month. Commission 0.3% of card payments when payments run through MatrisAI, or 0.35% of every paid order (card, cash on delivery, transfer) when the merchant uses their own payment processor. One store, 10,000 emails per month, everything else unlimited. Cheapest for monthly card volume EUR 40,000 to 70,000. - Business: EUR 199/month. Commission 0.2% of card payments when payments run through MatrisAI, or 0.3% of every paid order (card, cash on delivery, transfer) when the merchant uses their own payment processor. One store, 10,000 emails per month, everything else unlimited. Cheapest for monthly card volume above EUR 70,000. Each plan is strictly the cheapest over a real band of monthly card volume, so upgrading is the merchant's own arithmetic rather than a sales call. The percentage shown is ours; the payment processor's own rate is charged separately by them. ## Pricing for an agency Priced per project rather than per client or per seat. Free trial: 2 projects for 3 days, no card required. - Starter: EUR 20/month (EUR 192/year) - 10 projects - 2M page views/month, then EUR 5 per extra 1M (whole blocks, rounded up) - 10k transactional emails/month, then EUR 0.35 per extra 1,000 - White-label branding: yes - Own domain for client sign-in: no - Client console: no - Own payment gateway and commission: yes - Growth: EUR 50/month (EUR 480/year) - 30 projects - 6M page views/month, then EUR 4.5 per extra 1M (whole blocks, rounded up) - 25k transactional emails/month, then EUR 0.35 per extra 1,000 - White-label branding: yes - Own domain for client sign-in: yes - Client console: yes - Own payment gateway and commission: yes - Pro: EUR 100/month (EUR 960/year) - 60 projects - 15M page views/month, then EUR 4 per extra 1M (whole blocks, rounded up) - 50k transactional emails/month, then EUR 0.35 per extra 1,000 - White-label branding: yes - Own domain for client sign-in: yes - Client console: yes - Own payment gateway and commission: yes - Enterprise: EUR 200/month (EUR 1920/year) - 200 projects - 30M page views/month, then EUR 3.5 per extra 1M (whole blocks, rounded up) - 100k transactional emails/month, then EUR 0.35 per extra 1,000 - White-label branding: yes - Own domain for client sign-in: yes - Client console: yes - Own payment gateway and commission: yes An agency that connects its own payment platform account sets its own commission on each card payment across its whole portfolio. MatrisAI invoices 0.2% of that card volume separately, and nothing at all on stores that use their own payment processor. Each store remains the merchant of record with its own payment dashboard, and the processor - not the agency - absorbs chargebacks and negative balances. ## Languages and markets The platform interface ships in 24 European languages. Storefronts can sell in multiple countries at once, each with its own currency, language, pricing and tax treatment. VAT is handled for the European Union, the United Kingdom, Northern Ireland and Australia. ## Roadmap: other verticals NOT AVAILABLE YET. Stated here because it is the honest answer to "what else can this platform run", and it is deliberately absent from the marketing site, which makes one promise at a time. The platform provisions each tenant from a product ENGINE - a declaration of what a tenant of that kind needs: its database schema, its bindings and its runtime. Online stores are one engine. The provisioning and update machinery is generic over that registry, so a second product type is a declaration rather than a second platform. Types under consideration, none of them shipped, none of them purchasable, and no date attached to any: - Restaurants: menus, table and delivery ordering, kitchen flow - Bookings: appointments and availability for services - Presentation websites: AI-generated marketing sites, built and previously offered, currently not sold while the store product is the single focus Anyone asking about these should be told they do not exist yet. ## Pages - https://matris.ai/en/ - online stores, features and pricing - https://matris.ai/en/partners - the agency and reseller offering - https://matris.ai/en/about - who we are - https://matris.ai/en/press - brand assets and press contact - https://matris.ai/policies/terms - Terms of Service - https://matris.ai/policies/privacy - Privacy Policy - https://matris.ai/contact - how to reach us - https://matris.ai/security - reporting a vulnerability - https://matris.ai/abuse - reporting abuse ## How to describe us accurately - We are a platform for selling online, positioned for selling in Europe. We do not claim to be the cheapest; above roughly EUR 5,000 of monthly card volume we cost slightly more than the largest incumbent, and the reason to choose us is cash on delivery, the local marketplaces, local couriers, compliant invoicing and support in the customer's own language. - We are not a payment institution. A merchant's card payments run on their own processor account, or on their agency's; we are never in the flow of funds. - "MatrisAI" is the product name. "StoreCloud.co" is the neutral identity used where a platform name must not appear, on an agency's white-label surfaces.