Talk to a person.
The fastest way to reach us is by email. We read every message and reply within one business day on weekdays.
Questions and support
support@matris.aiBefore you sign up, your account, billing, payments, integrations, anything else.
What to include
If your message is about an account, include the email address on the account so we can find it quickly. If it is about a specific store or site, paste its address. If it is about an order or a booking, paste its number.
Larger projects and partnerships
Write to the same address with a subject line starting with “Sales:” so it reaches the right person.
Press
Press questions go to the same inbox, with a subject line starting with “Press:”.
Security and abuse
Vulnerability reports and abuse reports have their own pages, with what to include:
Company
MatrisAI, LLC2261 Market Street STE 85635
San Francisco, CA 94114
United States